Marketing Morsels

Direct Mail Services: Positioning Your Brand

Hit it where they ain't.

There was a club player at my old tennis club who was notoriously difficult to beat. His style wasn't flashy. He didn't have a huge serve or anything like that. What he had was a mantra: 'Hit 'em where they ain't.' Now, this may seem like obvious advice but it is extremely difficult to accomplish. But let's use that analogy for business for a moment.

Business Growth: Lessons Learned From The Tortoise And The Hare

Everyone knows the story of The Tortoise and The Hare.  A beloved children's story, one of Aesop's Fables, tells the story of a race between a tortoise and a hare.  The tortoise, tired of being taunted by the hare, challenges him to a race.  The hare, overly confident of his success, decided to take a nap midway through the race.  He awoke to find that the tortoise had overtaken him and won the race.  This brings up an interesting question: Can growth be a bad thing? The answer is: Sometimes.

Warning Signs of a Bad Hire: How To Vet New Staff

If you run a business, hiring is an unavoidable part of the process but hiring and training new staff is costly and time consuming eliciting the adage 'Hire Slow. Fire Fast.'

Create An Emotional Connection Through Storytelling

Build your Brand through Storytelling.

You need to cut through the 'noise.' The nonstop stream of information barrelling towards you at ever increasing speed and frequency.  How do you distinguish yourself in the crowd? You tell a story. The key to success is creating an emotional connection.  Whether you run a fortune 500 company or are the sole operator of a nonprofit organization, the key lies in the level of engagement of your donors or customers.  

Tell your story:

Emotion and decision making go hand in hand.  If you look at the recent trend in commercials you'll find that many Brands are forgoing the traditional product pitches and tugging more at your heartstrings.  Take for example Budweiser.  For the past few years, Budweiser has consistently ranked at the top for their Superbowl ads. They feature the Clydesdale horses and any other number of now famous animal actors.  The ads themselves do nothing to explicitly sell beer.  They speak much more to the emotional connection that the commercials foster and build around it a spirit of goodwill towards the brand by default.  So much of our decision making process is unconscious. Often, you are not aware of the reasons you choose one brand over another.  

There are a few rules of engagement to successfully tapping into that well of human emotion.

Authenticity.  This is rule number one. People can spot a fake a mile a way. Strive to create a genuine human connection and authentic relationship.

Sell a feeling not a product or service. Apple is of course especially good at this.  To connect on an emotional level you can't talk about the megapixels of the camera or how long the battery will last, you need to show people how it will enhance their lives for example how you can create a home movie as a gift for your grandparent's 50th wedding anniversary.

Understanding the needs of your base. What moves your customers?  What makes them tick? What are their needs?  If you don't know the answer to these questions how can you speak to what matters most in their lives.  

Niche, Niche, Niche.  You can not appeal to everyone. Focus on a small market and make them feel loved. They will pay you back in kind. You can not be everything to everyone. By doing so you are bound to fail.  Find your niche and work towards solving their problems.  

Nonprofits this especially applies to you!

Creating a strategy? Training your board on fundraising tactics? Planning your annual special event? Seeking investors for your new cause campaign?.....

Each campaign is different and unique in its own way.  Don’t be afraid to show it.  Every nonprofit has a story behind why it exists.  Use it. Show what makes your organization different and appeal to potential donors by creating an emotional connection to your cause.  When executed correctly, your will attract Brand Ambassadors who will help spread your story and build your brand.

The Importance Of Work Life Balance

If you're an entrepreneur or a small business owner, you are constantly trying to stay ahead of the game. Technology is ever changing and with it comes an ever more dizzying array of responsibilities. There are blog posts to read and articles to peruse. The experts tell you-you should be spending your free time absorbing all the information you can to be best prepared for business in the 21st century. I disagree.

When It's Time To Sever Ties With a Client


No one wants to lose business. We put our blood, sweat and tears into building a thriving company and turning away business seems to be antithetical to that effort.  But it's not.